We Want to Hear From YOU!

by | Apr 2, 2024 | General Discussion

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Customer Satisfaction Survey 2024
Please help us improve our product by completing this questionnaire.

Where did you see ezTaxReturn advertisements this year? (Select all that apply)*

Where did you see ezTaxReturn advertisements this year? (Select all that apply)*

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How long have you been using ezTaxReturn to file your tax return?*

How long have you been using ezTaxReturn to file your tax return?*

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What was your experience like filing your tax return this year? *

What was your experience like filing your tax return this year? *

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What were the main benefits you received from using ezTaxReturn? (Select all that apply)*

What were the main benefits you received from using ezTaxReturn? (Select all that apply)*

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How likely are you to use ezTaxReturn again next year?*

How likely are you to use ezTaxReturn again next year?*

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Did you utilized our free customer service during filing?*

Did you utilized our free customer service during filing?*

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How was your customer support experience?

How was your customer support experience?

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What could we do to improve the filing experience with ezTaxReturn?*

What could we do to improve the filing experience with ezTaxReturn?*

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What month do you usually file your taxes?

What month do you usually file your taxes?

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How much do you agree or disagree with this statement? ezTaxreturn.com is a good value*

How much do you agree or disagree with this statement? ezTaxreturn.com is a good value*

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What do you consider a reasonable cost to prepare and e-file your federal and state return?*

What do you consider a reasonable cost to prepare and e-file your federal and state return?*

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How likely are you to recommend the software to a friend or collegue to use for their own taxes next year?*

How likely are you to recommend the software to a friend or collegue to use for their own taxes next year?*

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By Wordpress Survey plugin

Demographics

What age group do you belong to?*

What age group do you belong to?*

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Which income bracket best describes your household?*

Which income bracket best describes your household?*

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Which race or ethnicity best describes you? (Please choose only one)

Which race or ethnicity best describes you? (Please choose only one)

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What gender do you identify as?

What gender do you identify as?

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By Wordpress Survey plugin

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